Questionnaires with assessment required
Squirrel SelfServe is a simple off-the-shelf solution for on-line questionnaires or surveys where there is a need for assessment and possible feedback or further action. Using the fully-featured, rule-driven questionnaire development software, non-technical users are able to create on-line questionnaires with a minimum of technical support. Many types of question can be created including text entry, multiple choice, array list, radio button and sliding bar. Assessment criteria can be built into the questionnaire and calculated dynamically to provide scoring for use in the workflow. The questionnaires are then accessible once the submitter has registered via the portal. Access is by web browser on any device and questionnaires are responsive to the type of device so they can easily be completed using a mobile device, PC or Mac. At any time whilst populating the questionnaire the submitter can save the form and pause ready to resume later.
Back-office staff login via the portal to perform the back-office tasking, this is assisted by the workflow component to provide a fully or semi-automated assessment of the questionnaire depending on the requirement. The workflow is fully configurable via graphical editor and can include decision points based on the scoring or involve manual assessment steps. Manual assessment can be via further online forms or assessment questionnaires where the assessor is required to be led through the assessment process. The manual assessments and decisions are stored to provide full audit trail where required. Questionnaire responses can be exported via PDF or CSV for further evaluation or cross-comparison.